Education & Certification

2024 — Present

Master of Information at University of Toronto

Specialization in User Experience Design and Human-centred Data Science

2022 — 2022

UI/UX Design at Memorisely

An immersive 12-week program for new and experienced designers that teaches practical applications of the design thinking process, UX/UI design fundamentals, and mastering the latest design tools.

2014 — 2018

Bachelor of Commerce at Sauder School of Business (University of British Columbia)

Specialization in Business Technology Management

Relevant Work Experience

2024 — Present

Outreach Coordinator | Cambridge Centre for International Reseach

Conducted a comprehensive UX and content audit of the existing website, identifying usability issues and recommending actionable improvements to enhance user experience.

Served as the primary point of contact for potential students and parents, effectively communicating program details, addressing concerns, and guiding them in making informed decisions on which program is more suitable for them.

2018 — 2021

Content Project Manager | Electronic Arts

Project managed the product acquisition and web presence of AAA franchises — The Sims 4, Grid Legends, F1, and more.

Executed responsive The Sims Mobile and The Sims FreePlay web assets on over 20+ game updates and campaigns, with the guidance of the EAX Experience Design team

Projects

2023 - 2023

Product Designer — Project for class INF1602, MI @ UofT

2023 - 2023

Chapman Yachting Website - UX Evaluation

Product Designer — Chapman Yachting

2023 - 2023

Product Designer — Estée Lauder Accessible Beauty Hackathon

2022 — 2022

Product Designer — MyPlace

2022 — 2022

Product Designer — Wim Hof Method

2018 — 2021

Content Manager — Electronic Arts

2021 — 2021

FIFA 2021 launch

Content Manager — Electronic Arts

2021 — 2021

F1 2021 launch

Content Manager — Electronic Arts

2021 — 2021

F1 Mobile Racing launch

Content Manager — Electronic Arts

2021 — 2021

Grid Legends launch

Content Manager — Electronic Arts

2019 — 2020

The Sims Spark'd

Content Manager — Electronic Arts

2019 — 2019

The Sims 4 Brand Refresh

Content Manager — Electronic Arts

Community Engagement & Extra-curriculars

2024 — Present

Designer | UDesign @ UofT

2023 — Present

Contributor | Mobbin

Mobbin is a curated UI/UX library of 100,000+ mobile & web app screenshots to support designers in finding references, learning from existing and successful products, and getting inspiration for their next project. As a Contributor, I help gather and curate content for products in the finance, cryptocurrency and personal wealth management space.

Skills

UI/UX

Concept Development

UX Research

Usability testing

Design Thinking

Data Analytics (Data Mining Methodologies and techniques)

Interactive Prototyping

Video Editing

Sketching

Rapid Prototyping

Creative Strategy

Photography

3D Prototyping

Design for Sustainability

Agile Methodology

Languages (English, Mandarin Chinese, Cantonese)

Tools

Figma

Loom

Dovetail

Spline.design

Cinema 4D

Adobe Illustrator

Adobe Photoshop

Adobe After Effects

Adobe Premiere Pro

Adobe Experience Manager

Maze

Procreate

Sketch

Jira

Final Cut Pro

© 2025 Ingrid Yau | Thanks for stopping by 🌻

© 2025 Ingrid Yau | Thanks for stopping by 🌻

© 2025 Ingrid Yau | Thanks for stopping by 🌻